Elements and Performance Criteria
- Determine client needs.
- Clients are assisted in defining their requirements in relation to spatial information services.
- Information on standards and guidelines to be used is conveyed to the client in a clear, concise and ethical manner.
- Clear project specifications and work instructions are prepared according to organisational guidelines.
- Skills and knowledge are updated to accommodate changes in client spatial requirements.
- Assess organisational capacity to satisfy client needs.
- Resource needs are determined to match project plan and relevant personnel are consulted to ensure their availability.
- Higher authority endorsements are obtained where necessary to ensure project is in line with organisational priorities and capabilities.
- All pertinent legal, statutory and industry requirements and standards are researched and considered in determining feasibility of project.
- Contingencies and spatial technology requirements are considered and outlined in project proposal where appropriate.
- Confirm and document requirements with client.
- Client is provided with accurate and understandable information on spatial data requirements in order to make informed decisions.
- Presentation of information to client is conducted according to client needs and organisational guidelines.
- Proposed costs, processes, OHS considerations and timelines are discussed and confirmed with client to ensure clarity of understanding.
- Any spatial data amendments are incorporated into an amended work instruction.
- Agreement to proceed is confirmed according to organisational guidelines.
- Contract is prepared and executed according to organisational guidelines.